Ask for Referrals: And Get the Answer You Want!
Why are people scared to ask for a referral? Is it the fear of rejection, or do they think that it will annoy their client. If you have been giving 100% to your client and have given them truly excellent service then you shouldn't be ashamed to ask for the opportunity to give that same superior service to other people your clents know. In fact, it seems like the next logical step especially if the client is happy with your service so far.
"It's not what you say but how you say it" I tell my kids that all the time. Here is no different. I have seen countless people not get a referral because they simply asked the wrong question. You want to aviod asking a close ended question where the only answer is "Yes" or "No". For example, instead of starting your question "Do you know anyone who..." start it off with "Who do you know who..." Just the little change at the begining will have a dramatic increase in your referral rate.
You can also start off specific to get a better result for example "Who do you know at work who..." By inserting a place or situation you narrow the possibilties and the task does not seem as daunting to your client.
It's also very important to expect the referral. If your body language, tone of voice and facial expressions show that you are not expecting them to give you one then your proably not going to get it. I have had sales people ask me "You don't know anyone who would like "product" do you?" My quick answer even before I think about it is always "No". You should expect the referral as part of your excellent business. It's the most natural thing in the world for people to tell everyone about something they like. Why not tell them about you.
Some people are a little shy about it and in the back of there mind they are testing you. They will tell you that they are thinking about it. That is alway ok. Just set up a time for you to follow up with them and Keep the appointment, even a little phone call can go a long way. A lot of times by the end of your meeting they will think of someone anyways. If you tell them that this is the business model that you do they will be glad to help you. You can increase your business dramatically with help from your friends.
One of the easiest ways to ask for a referral is in your signature file on all the email you send out, especially in correspondence with your clients. After your contact information you have a mini billboard advertising for you. Doing the simple thing of asking for a referral can easily double you business in a very short time. Start asking today you will be glad you did.
Mical Johnson is the publisher of Home Based Business Success Toolkit which is a free newsletter dedicated to giving home based business owner's what they need to succeed and make a profit from the start. To join visit http://www.MyHomebasedBusiness101.com
The Anatomy of a Brain Cramp; The Retainer and the Lavalava - Communication
In life, you have to successfully work with people to get anywhere. You can't avoid it.
Youve Got Personality, Use It!
For the self employed professional, nothing is more important than the image you project to your clients and potential clients. Napoleon Hill put it best when he said, "People buy your personality and ideas long before they buy your products and services.
Keys to Successful Networking While In Transition
Let's be real. With other pressures of life upon us, having to network can be a burden and increase stress levels.
Ten Simple Steps to More Customers with Better Networking
Networking is a great way to meet people in a "non-selling" setting. So, don't sell.
10 Steps to Successful Networking
"It's not what you know, it's who you know."This old saying rings true in everything we do, especially in business.
Giving Referrals to Get Referrals
One of the best ways to get a referral is to give a referral. When you give someone a referral, they are forever grateful and will feel obligated to return the favor.
What a Leads Exchange Group can do for You
What is the definition of a leads exchange and how does it differ from other groups?So what is a leads exchange? A leads exchange comes in several flavors; first the exchange usually has exclusivity restrictions so that you remain loyal to only one group. This way the printer and the chiropractor that belong to this group will only think of you for a particular service or product.
Why Arent You Talking to Me?
Your nonverbal communication talks before you do. Only seven percent of interpersonal communication is transmitted verbally-the remaining ninety-three percent speaks for itself.
Unforgettable First Impressions Part 1: Discover the CPI
People like others whom they are like. So if you want to make a flawless first impression, it is your duty to discover what you have in common with every person you talk to.
Mobile Car Wash Companies; Trading Tips
If you run a mobile car washing firm we recommend trading for as many products and services as possible. You should trade for both personal and business items.
7 Step Plan To Get Going With Networking
Whether you're an introvert or an extrovert, feel like you have the gift of gab or just don't know how to make small talk, networking know-how is very important for your business success. There is a notion in business that I believe most of us subscribe to that says "all things being equal, people will do business with and refer business to those they know, like and trust.
The A-B-Cs of Networking
In the workplace - and when dealing with workplace matters - networking is a powerful tool. And the same is true in personal and social situations, where friends and family can provide you with a great support system, both as you make decisions about change in your life and as you carry them out.
Sell For Yourself Or Sell For Your Boss?
First of all I would like to start this article by saying no matter what job you are in now, no matter what product you are selling, you will NEVER NEVER get the just reward that you are were entitled too when you made all those sales for your boss. Fact of Life.
Unforgettable First Impressions Part 2: Its All About Them!
Jean de la Bruyere said, "The great gift of conversation lies less in displaying it ourselves than in drawing it out of others. He who leaves your company pleased with himself and his own cleverness is perfectly well pleased with you.
How to Generate More Business by Telling People What You Do
What do you tell people when asked what you do? Many small business owners and independent professionals repeatedly miss great opportunities to generate new business or develop leads by answering the "what do you do?" question with a poorly crafted or completely unplanned answer. If your answer does not regularly start a conversation about your business you need to change your answer.
Joining Industry Specific Organizations Has Many Benefits
Recently, while providing an up-and-coming Virtual Assistant (VA) and small business owner with some start-up information, she asked me a very interesting question, "Why do you and other VA's join organizations?"I guess I take for granted the reasons why I belong to several industry specific organizations. But, to those that are new to any industry, joining an organization made up of your competitors is a valid concern.
Time to Hire a Professional Networker?
It used to be that people said that there was 6 degrees of separation between everyone. Many people know that Kevin Bacon game that people play to prove it.
It Pays to be Friendly
Most small business people do not take advantage of human relationship issues. They do not understand that being nice and friendly, out going and enthusiastic pays high dividends.
Unforgettable First Impressions Part 4: Become a Social Gift Giver
Do you ever wonder why single people give flowers, wine, candy or mix CD's on first dates?Bingo! Because they want to get lucky!Just kidding. They bring gifts because they want make a great first impression.
Land the Ideal Job Using Social Networks
With at least 60% of job-seekers finding employment through networking, it's no wonder that people are turning to their colleagues and acquaintances for advice and help in finding employment. The old adage, "It's not what you know, but who you know" rings true when it comes to sources of labor in today's economy.
|home | site map|